Hotel Ploseblick

We stayed at this hotel the first week of September, full of excitement for our first vacation in South Tyrol. Unfortunately, the experience didn't live up to our expectations. The room was clean and well-maintained, but the beds were truly uncomfortable: mattresses too soft and low, and pillows too hard. The staff kindly replaced the pillows, but the cleanliness of the bed left us perplexed: no mattress protector, just a thin sheet between the mattress and the sheet that didn't cover the entire length of the bed. The carpet also didn't feel thoroughly clean, and a slipper left under the bed remained there for the entire stay. During our vacation, our dog, who has been traveling with us for 11 years without causing any problems, scratched a door. We immediately took responsibility, and despite some resistance from the hotel, which, at the end of our stay, demanded immediate payment of the estimated amount, we managed to protect ourselves by activating our insurance. From that moment on, however, the atmosphere changed: we were asked not to leave our dog in the room (a rule never communicated before), and we perceived a distant and unwelcoming attitude. We were moved to a table in the bar for breakfast and dinner, outside the main room and without a tablecloth, and we felt treated like unwanted guests. An incident at the spa reinforced this feeling: a guest slipped while entering the hot tub, causing the water to spill, and we felt the staff assumed it was our children. It's not pleasant to spend a vacation feeling watched or judged. The food service also didn't convince us: the appetizer buffet was repetitive, and the main courses often lacked local tradition. Breakfast was the most disappointing, with very little choice of desserts and no typical local cakes. Not even an apple in the land of apples. We do, however, want to acknowledge the strong points: the pool, spa, and games room are well-maintained and made the stay more enjoyable for us and the children. In conclusion, we spent a lot and went home disappointed. We hope the hotel can improve, especially in its welcome for guests traveling with pets and in its management of guest relations.

Beautiful, cozy hotel. The hotel is lovingly run by the family. You can tell by the excellent food and the staff. Everyone is very friendly and helpful. Nothing is left to be desired. The small wellness area offers everything you need to relax. We're already looking forward to our next vacation at the Ploseblick.

Yes, very friendly, good food

A typical wooden mountain hotel Surrounded by apple trees that leave their mark, This isn't a review, just a word of appreciation Towards the owners, always attentive to their guests' needs The pool is a delight when you return from your Alpine excursion But the most anticipated part, which is always a surprise, Remains the terrace, which is like being in the piazza It's used several times for a South Tyrolean dinner And it doesn't mind breakfast when there's no rain The cool breeze surrounds the noteworthy and renowned panorama And when night falls, the silence swallows you Bidding you goodnight.

The hotel was clean, the staff very pleasant and helpful. The breakfast was just adequate, good quality and great coffee :)

A truly positive experience. The family was incredibly welcoming and attentive to every need. Highly recommended for feeling at home. ️ We left a piece of our heart there.

We just got back, and I'm immediately writing a super positive review for this hotel. It offers excellent value for money, good and plentiful food, friendly staff, and impeccable cleanliness. Highly recommended.

Fantastic stay. The property is meticulously maintained, meticulously maintained, and the staff are always very friendly and available to accommodate any requests. The pool and spa area are a good size, allowing for easy access without feeling crowded. The only downside for those looking for something special is the lack of a bidet in the room. But we survive :-)

Hotel comodo, con tutti i confort. Cibo ottimo e abbondante. Personale gentile. Sala giochi per bambini funzionale

We are still in the facility for a week in the mountains, super friendly staff without exception, high quality food, large and clean rooms.